How do I list equipment?
Go to Browse Gear and use the List Your Gear section to submit a listing with category, subcategory, rates, and availability.
How does payment work?
Payment is processed at checkout using Stripe. You can review rental details before completing payment.
Does Xquip provide insurance?
No. Xquip does not provide insurance. Hirers must secure independent insurance at their own cost before checkout and confirm this in the booking flow. For plain-language pointers on the types of cover and how claims work, see our Insurance Guide.
How do I contact support?
Use the logo menu and select Contact Support, or email support@xquip.com.au.
Can I edit my details?
Yes. Open the logo menu and select Edit Profile.
How do I feature (promote) my listing?
Open your listing and tap ★ Promote. For $15 your listing is featured in the "Featured" carousel at the top of the Browse page for 30 days, starting immediately. You can extend it, or request a pro-rata refund if you cancel early.
How do I add Xquip to my phone?
Xquip can be installed like an app straight from your browser — it adds an icon to your home screen and opens full-screen, with no app store needed.
Android (Chrome): Open xquip.com.au in the Chrome app, tap the ⋮ menu (top-right), scroll down and tap Install app (or Add to Home screen).
iPhone (Safari): Open xquip.com.au in Safari, tap the Share icon (the square with an upward arrow), scroll down and tap Add to Home Screen, then Add.
Tip: use your phone's normal browser (Chrome or Safari) rather than an in-app browser — the install option only appears there.